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Dan Traynor

Submitted by RBH on Mon, 12/04/2017 - 02:58

"SEMTech Solutions has it going on! With other analytical equipment vendors, we have had nothing but moderate to poor experience in our lab when it was time for service. No sooner than hanging up the phone with STS, they are on-site to service or maintain the equipment. Dave is a Super Star. Extremely knowledgeable and courteous, he never leaves until we are completely satisfied. If we place a call for a small issue, it is not a problem with STS. If the issue can be walked through on the phone, it will be done and done very quickly. Thanks Dave and thanks STS for your support. We are extremely pleased with the great piece of equipment we purchased, which is the nucleus for all of our product development..”