“ We purchased a used/reconditioned field-emission instrument several years ago at Drexel for my lab, and my experience with this instrument and with SEMTech Solutions and their field service engineers has been nothing but very positive.
SEMTech Solutions delivered the instrument in a timely manner as promised in our purchase agreement, and have provided support for the instrument in a timely manner. We have had very few issues with the instrument, and each has been addressed to our satisfaction. The company has consistently made an extra effort to satisfy customers — and in my opinion, with a responsiveness that exceeds that of the major new instrument manufacturers.
Our acquisition was a very good value, and the tool has served my group very well. I am pleased to provide a strong positive recommendation of SEMTech Solutions for sales and service of reconditioned SEMs.”