see what our
customers are saying
"I’m a returning customer to SEMTech Solutions, and I’ve known the team to be technically strong with these instruments. They are also a great group to work with. The cost was comparable to a tabletop FEG-SEM, but the capabilities are so much greater. We are excited to see our ZEISS/LEO 1560 microscope in service, to help us support our customers with SEM analyses."
"I lead the Nanoscale Physics Group, and we had to find a company to support and repair our JEOL JSM-5610 Scanning Electron Microscope. The tool was down. As the SEM community is aware, supporting these older SEMs is becoming more challenging. I web searched and discovered SEMTech Solutions, a Massachusetts company with multiple regional support offices. They provided excellent service, diagnosed the problem correctly, and fixed the issue. Our JEOL is working better than ever."
“SEMTech Solutions provided our nanotechnology facility a nice, reconditioned ZEISS/LEO 1560 Scanning Electron Microscope. It was a smooth transaction from demonstration, shipping logistics and installation. The field emission resolution of this tool advanced our capabilities at a fraction of the cost of new equipment.”
“Thank you SEMTech Solutions for a job well done. Relocating a Hitachi S-3500N Scanning Electron Microscope equipped with an Energy Dispersive Spectroscopy (EDS) system is no small feat. Our project involved dismantling, crating, transporting across multiple states, and reinstalling the SEM system, all which SEMTech Solutions handled with precision and professionalism. The entire process was executed flawlessly. Their ability to manage every aspect of the move, including logistics, system integrity, and calibration, was impressive. Equally important was the training provided after reinstallation. Our engineering team came away prepared and confident, equipped with the knowledge needed to fully operate the Hitachi SEM and EDS analysis capabilities. Also, SEMTech Solutions has serviced our vintage SEM since 2012 with expert diagnosis and repair. They have the unique ability to provide replacement parts that are no longer manufactured. Based on our experience, I would recommend SEMTech Solutions to anyone in need of reliable and knowledgeable assistance in relocating scanning electron microscope systems. "
"SEMTech Solutions has it going on! With other analytical equipment vendors, we have had nothing but moderate to poor experience in our lab when it was time for service. No sooner than hanging up the phone with STS, they are on-site to service or maintain the equipment. Dave is a Super Star. Extremely knowledgeable and courteous, he never leaves until we are completely satisfied. If we place a call for a small issue, it is not a problem with STS. If the issue can be walked through on the phone, it will be done and done very quickly. Thanks Dave and thanks STS for your support. We are extremely pleased with the great piece of equipment we purchased, which is the nucleus for all of our product development..”
"I was looking for a Scanning Electron Microscope and found the answer at SEMTech Solutions by surfing the web. At the beginning, I was a little apprehensive in purchasing a used Scanning Electron Microscope. However, after visiting SEMTech Solutions, I knew they were the perfect solution for us. SEMTech Solutions is a very knowledgeable and experienced company, and they delivered a system that we will utilize for many years to come. They are professionals in the SCANNING ELECTRON MICROSCOPE industry. Great job!”
“SEMTech Solutions recently installed their reconditioned SEM in our Materials Engineering department. As expected, the SEM was installed and running the first day and training for our department began immediately. We are impressed with SEMTech Solutions capabilities and knowledge.”
“We purchased a used/reconditioned field-emission instrument several years ago at Drexel for my lab, and my experience with this instrument and with SEMTech Solutions and their field service engineers has been nothing but very positive. SEMTech Solutions delivered the instrument in a timely manner as promised in our purchase agreement, and have provided support for the instrument in a timely manner. We have had very few issues with the instrument, and each has been addressed to our satisfaction. The company has consistently made an extra effort to satisfy customers — and in my opinion, with a responsiveness that exceeds that of the major new instrument manufacturers. Our acquisition was a very good value, and the tool has served my group very well. I am pleased to provide a strong positive recommendation of SEMTech Solutions for sales and service of reconditioned SEMs.”
“SEMTech Solutions recently installed their reconditioned SEM in our Materials Engineering department. As expected, the SEM was installed and running the first day and training for our department began immediately. We are impressed with SEMTech Solutions capabilities and knowledge.”
“SEMTech Solutions has done a fantastic job. I’ve dealt with many servicemen/technicians over the years. Dave (Heminghaus) is by far the best one yet. If SEMTech Solutions is half as good as Dave, you have a customer for life! I am happy with both the equipment, and the service.”
"My technicians are very excited about the refurbished scanning electron microscope that we recently purchased from SEMTech Solutions. Your installation team did an excellent job! I'd say you hit it out of the park!!"
"I was looking for a Scanning Electron Microscope and found the answer at SEMTech Solutions by surfing the web. At the beginning, I was a little apprehensive in purchasing a used Scanning Electron Microscope. However, after visiting SEMTech Solutions, I knew they were the perfect solution for us. SEMTech Solutions is a very knowledgeable and experienced company, and they delivered a system that we will utilize for many years to come. They are professionals in the SCANNING ELECTRON MICROSCOPE industry. Great job!”